Payment Officer (Limassol, Cyprus), Hybrid

Permanent employee, Full-time · Limassol

About Vivid

At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 cryptocurrencies, earn cashback on everyday purchases, and access personalised insights to make the most of your finances—all tailored to your lifestyle.

For businesses, Vivid Business offers a powerful suite of tools, including multi-IBAN accounts, high-interest rates, business cashback, team cards, and seamless accounting integrations to streamline operations.
Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we’re dedicated to empowering our customers to make this a reality.
Since our 2020 launch in Germany, Vivid has rapidly expanded across Europe, earning the trust of over 500,000 customers looking for a simpler, smarter way to grow their wealth. With over €200 million raised from top investors and a valuation of €775 million, Vivid is where modern finance meets real opportunity. Join us and experience a new way to thrive financially.

About The Role

We are seeking a Payment Officer to join our team and take ownership of key operational processes related to payment handling and reconciliation. This role is ideal for a senior-level professional with leadership potential, strong problem-solving abilities, and experience in banking or international payments.

As part of this role, you will be responsible for managing SWIFT operations, handling unrecognized payments, tracing lost transactions, and working with correspondent banking partners. You will also have the opportunity to lead team members and improve operational efficiencies.

Your Mission

Handle unrecognized payments and ensure proper reconciliation.
Trace lost transactions and resolve payment discrepancies.
Manage SWIFT operations and maintain compliance with banking standards.
Work with correspondent banking to facilitate smooth transactions.
Lead team members from the start, providing training and mentorship.
Monitor and improve case resolution SLAs and operational efficiency.
Collaborate with internal teams, including Finance and Customer Care, to improve processes.
Take ownership of payment-related escalations and ensure timely resolutions.
Work closely with banking partners and internal stakeholders to optimize payment workflows.

Your Profile

Experience: Senior-level background in payment operations.
Industry Background: experience in banking or international payments.
Skills: Strong problem-solving abilities, ability to train and mentor junior team members.
Languages: Fluent in English.
Location: Preferably based in Cyprus.

Why Join Vivid?

Be part of one of Europe’s fastest-growing FinTech companies, driving innovation in the financial sector.
Competitive salary.
Professional development opportunities.
Exclusive access to our cutting-edge financial products and services.

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Your application

Thank you for your interest in joining Vivid! Please fill in the following short form in order to finish your application. Should you have any difficulties in uploading your files, please contact us by mail via hr-eu@vivid.money.